Security Alert: Beware of Potential Scams Involving Reservations and Payments
Dear Guests and Customers,
Antares Club Hotel Lagoinha reaffirms its commitment to the safety, transparency, and peace of mind of all our guests and customers. For this reason, we would like to emphasize the importance of remaining vigilant against potential scams involving reservations, charges, and payments made in the hotel’s name.
To ensure a safe experience, we recommend taking the following precautions:
- Make your reservations exclusively through official channels: our website www.antareslagoinha.com or the booking platforms Booking.com, Decolar, and Expedia.
- Verify the authenticity of any contact before making payments or providing personal information.
- Be cautious of unexpected messages, links, and payment requests, especially when there is pressure or urgency to make a payment.
- Do not share passwords, verification codes, or personal information with third parties.
- Confirm any suspicious requests directly with the hotel through our official channels before making transfers or payments.
Official Contact Channels
If you have any questions, please contact us:
- Commercial Email: comercial@antareslagoinha.com; reservas@antareslagoinha.com
- Sales WhatsApp: +55 48 98478-3375
- Front Desk WhatsApp: +55 48 98478-3369
We also recommend being especially cautious of fake social media profiles, WhatsApp messages, and individuals claiming to represent the hotel whose identities have not been properly verified.
If you receive any suspicious communication regarding your reservation, please contact our team directly to verify the authenticity of the information before taking any action.
Your safety is our priority! We continuously work to provide a safe, peaceful, and enjoyable stay, from the moment you make your reservation until the end of your visit.
We appreciate everyone’s trust, attention, and cooperation.
Sincerely,
Antares Club Hotel Lagoinha Team